Privacy Policy
Kara Johnson Coaching
Website: www.karajohnson.com.au
Email: kara@karajohnson.com.au
Last updated: 4 November 2026
Kara Johnson Coaching respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, register for a masterclass, participate in our coaching and training programs, or interact with our marketing and social media.
We aim to handle personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) where applicable.
Information We Collect
Depending on how you interact with our business, we may collect:
Your name, email address and phone number.
Your business name, job title and professional information.
Information provided when registering for masterclasses, workshops or coaching programs.
Information relating to your coaching goals, business performance and training participation.
Payment and transaction information processed through our payment providers.
Information about your interactions with our website, advertisements, emails and online content.
We generally collect information directly from you through our website, registration forms, social media platforms, coaching sessions and communications.
How We Use Your Information
We collect and use personal information to:
Process registrations for masterclasses, workshops and training events.
Provide access to coaching programs, including X-Factor Agent.
Send registration confirmations, joining instructions and event reminders.
Communicate with clients about their coaching and professional development.
Respond to enquiries and provide customer support.
Process payments and administer our services.
Improve our training, marketing and customer experience.
Send newsletters, educational content and promotional communications where permitted by law.
Measure and improve the effectiveness of our advertising.
Email Marketing
We may send educational resources, business updates, masterclass invitations and information about our coaching services where we have the necessary consent or are otherwise permitted by law.
You can unsubscribe from marketing emails using the unsubscribe link provided or by contacting kara@karajohnson.com.au.
Unsubscribing from marketing will not necessarily prevent you from receiving essential communications relating to services or events you have registered for.
Facebook, Instagram and Online Advertising
We use advertising platforms, including Facebook and Instagram, to promote our coaching services and educational events.
When you submit a registration or enquiry through a Meta lead form, we receive the information you choose to provide.
We may also use website analytics, advertising tools and Custom Audiences to measure advertising performance and reach relevant audiences, subject to applicable privacy requirements and platform settings.
Third-Party Service Providers
We use third-party platforms to operate our business, which may include:
Squarespace for website hosting.
Kajabi for training delivery, customer management and email communications.
Zoom for online meetings and masterclasses.
Meta for Facebook and Instagram advertising.
Payment processing providers for transactions.
These providers may process personal information on our behalf in accordance with their own privacy and security arrangements.
Some service providers may process or store information outside Australia. We take reasonable steps appropriate to our circumstances to protect personal information disclosed to overseas service providers.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, interference and unauthorised access, modification or disclosure.
Personal information may be stored in secure business systems and third-party platforms used to deliver our services.
We retain personal information for as long as reasonably necessary for our business purposes or as required by law, and take reasonable steps to securely delete or de-identify information when it is no longer required.
Cookies and Website Analytics
Our website and advertising platforms may use cookies and similar technologies to understand website activity, improve user experience and measure marketing performance.
You may be able to manage cookies through your browser settings and relevant platform privacy controls.
Accessing or Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Please contact kara@karajohnson.com.au with your request.
We will respond within a reasonable timeframe, subject to any applicable legal requirements or exceptions.
Privacy Concerns and Complaints
If you have a concern about how we handle your personal information, please contact:
Kara Johnson Coaching
Email: kara@karajohnson.com.au
We will review your concern and aim to respond within 30 days.
If your concern remains unresolved and the matter falls within its jurisdiction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our business operations, technology or legal obligations.
The current version will be published on our website with the date of its most recent update.
Contact Us
For privacy enquiries, requests or complaints:
Kara Johnson Coaching
Website: www.karajohnson.com.au
Email: kara@karajohnson.com.au